FAQs

🚚 Delivery & Self-Collection

Q: Do you offer delivery?

A: Yes, we provide both standard and express delivery across various regions in Singapore.

📦 Standard Delivery Rates:

• Jurong/Bukit Batok/Choa Chu Kang: $12
• Other West/North Region: $16
• Central/East: $18

⚡ Express Delivery Rates:

• West: $20
• Other Locations: $29

 

Q: Do you offer self-collection?

A: Yes! Self-collection is free at our Jurong West location:

• Jurong West St 24 (11 AM – 3 PM)
• Jurong West St 24 (4 PM – 8 PM)

 

Q: Can I choose my delivery time slot?

A: Delivery time slots are allocated based on region and availability. Express delivery allows for quicker delivery within a tighter time frame.

Q: Do you offer islandwide delivery?

A: Yes, we deliver across most areas in Singapore. For special locations or large events, please contact us directly for arrangements.

 

🎉 Events & Wholesale

Q: Do you cater events or weddings?

A: Yep! We cater cakes, cupcakes, cookies, and more. Please reach out 4–6 weeks ahead with your event details for availability and pricing.

Q: Do you offer wholesale or corporate orders?

A: We do! Bulk discounts available for coffee shops, offices, schools, and more. Please contact us with your specs and quantity.

 

📌 Order Policy & Cancellations

Q: Can I cancel or change my order after confirmation?

A: All confirmed orders are final. We do not offer refunds for cancellations under any circumstances. Please ensure all details are correct before placing your order.